Frequently Asked Questions

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  • Visit our website at (www.wekago.com)
  • Click the “SIGN UP” button.
  • Sign up by filling up your email address and password OR connect to your Facebook/Google account.
  • Enter your mobile number to receive a verification code.
  • Key in the verification code (SMS).
  • After signing up, you can watch our introductory to kick start your first delivery booking.

  • Visit our website at (www.wekago.com)
  • Click the “LOG IN” button.
  • Key in your email address and password OR sign in with your Facebook/Google account.

  • Visit our website at (www.wekago.com)
  • Click the “LOGIN” button.
  • Click the “Forget Password” button.
  • Key in your registered email address and click on “Send” button.
  • Login to your email and click on the reset password link.
  • Enter your new password.

  • Go to “Send Parcel”.
  • Key in your pick up/delivery area.
  • Choose from a list of courier companies.
  • Fill up sender details, receiver details, parcel details and pick-up date. *Optional: Tracking SMS, custom branding airway bill or custom tracking email.
  • Make payment instantly using credit card / online bank / e-wallet or top up and pay by credit to enjoy discounts.
  • Print out the air waybill (AWB) and attach to your parcel before courier pick up/drop off.

  • Go to “Parcel Status”.
  • The tracking number and status of delivery will be shown on that page.
  • Click on the tracking number to see more details on the parcel delivery.

  • Visit our website at (www.wekago.com)

  • Visit our website at (www.wekago.com)

  • Visit our website at (www.wekago.com)